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Information and Reservation Center:
Sales Telephone: 01800-2 -XCARET

Information:
customerservice@xcaret.com

Our Xcaret Information Center is in:

Cancún:
Blvd. Kukulcán Km 9.5, Hotel Zone, Cancún, México
Phone. (998) 883-0470

Playa del Carmen:
Km 282, Carr. Federal Chetumal – Pto Juarez, Xcaret, Playa del Carmen, Mexico
Phone. (984) 803-1298

Xcaret Visitors Attention:
Phone. (984) 871-5200 5200

Cancun Customer Service:
Phone. (998) 883-0470
Service Hours:
Monday thru Friday
9:00 a.m. to 2:00 p.m. & 4:00 p.m. to 7:00 p.m. .
Saturday: 9:00 a.m. to 1:00 p.m.

Comercial Cancun Offices:
Phone. (998) 849-5959

Comercial Riviera Maya Offices:
Phone. (984) 873-2643

Public Relations:
Phone. (998) 849-5959 8074

Media relations:
irodriguez@xcaret.com | emadrigal@xcaret.com

Xcaret Weddings:
www.xcaretweddings.com | amaristany@xcaret.com

Groups and Incentives:
Phone. (998) 849-5959

Special Events:
Phone. (984) 871-5200

Marketing:
Phone. (998) 849-5959